Student Loans

An overview of the student loans serviced in the University of Wisconsin-Madison Bursar’s Student Loan Office including information on how to electronically sign a promissory note, complete your exit interview, make a payment on your loan or apply for deferment, forbearance, or cancellation.

For loans not serviced by the Bursar’s Office:

LOANS SERVICED BY UW-MADISON BURSAR'S - STUDENT LOAN OFFICE

Federal Perkins Loan
Federal Health Profession Loan-Pharmacy
Federal Nursing Loan (Undergrad)
Nurse Faculty Loan
Primary Care Loan
UW Madison Institutional Loans

Student studying on Bascom Hill

Common tasks involving loans

Who is Heartland ECSI?

Heartland ECSI is your payment servicer for campus loans.

LEARN MORE ABOUT HEARTLAND ECSI

Promissory Note

How to sign/eSign your promissory note for your student loans.

SIGN YOUR PROMISSORY NOTE

Exit Interviews

How to complete your exit interview for your student loans.

COMPLETE YOUR EXIT INTERVIEW

Paying loans back

How to make payments, what to do with missed payments, and other key things to know.

PAY BACK LOANS

Deferment/Forbearance of a loan

Temporarily stop making your loan payments or temporarily reduce the amount you pay.

APPLY FOR DEFERMENT/FORBEARANCE

Cancelling a loan

Specific critera are required such as certain employment types, disability, or the borrower’s death.

APPROVED REASONS TO CANCEL

Contact

Call Bursar's Office Student Loans

Phone: (608) 262-1791

Fax Bursar's Office Student Loans

Fax: (608) 265-3201

Bursar's Student Loan Office Hours

Monday – Friday
8 AM – 4 PM

For staff development, on Wednesdays the customer service window may not open until 9:15 AM

Bursar's Office Mailing Address

333 East Campus Mall #10501
Madison, WI 53715-1383