eRefund (Direct Deposit)

eRefund (also known as direct deposit) is a fast, secure, and convenient way to receive your tuition account refund.  eRefunds are processed daily, Monday through Friday, excluding banking holidays.

Benefits

  • Free service available to all students.
  • Quick and convenient access to your refund.
  • eRefund enrollment carries over from semester to semester.
  • Avoid lobby and drive-up lines to deposit or cash a check.
  • Eliminates the possibility of a check being lost or stolen and forged.
  • Safe and confidential electronic transfer of your refund.

Enroll and Manage your eRefund

  • Students enroll and manage eRefund bank information on their MyUW Student Center.
  • eRefunds are processed Monday through Friday (excluding holidays), and post as a credit to the bank account within 1-3 business days. Please refer to your financial institution’s policy concerning the availability of these funds.
  • eRefunds can only be deposited into a checking or savings account held at a United States bank. (UW-Madison is unable to send funds to foreign bank accounts).
  • eRefunds are only available for students. Parent PLUS loan refunds are a check mailed to the parent.

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Enroll

Enroll in eRefund by logging into your MyUW Student Center:

  1. Select Financial Account.
  2. Navigate to the eRefund (Direct Deposit) section and select “Manage eRefund Enrollment” to access the Tuition eBilling/ePayment site.
  3. In the eRefund Status section, select “Click here to enroll in eRefund”.
  4. Enter the required Bank Account information and select Continue.

Edit my eRefund account

Access your MyUW Student Center:

  1. Select Financial Account.
  2. Navigate to the eRefund (Direct Deposit) section and select “Manage eRefund Enrollment” to access the Tuition eBilling/ePayment site.
  3. In the eRefund Status section, select “Edit”.
  4. Enter the updated Bank Account information or “Add New”.

The new bank information entered will automatically replace any previous bank account information.

Withdraw from eRefund

Access your MyUW Student Center:

  1. Select Financial Account.
  2. Navigate to the eRefund (Direct Deposit) section and select “Manage eRefund Enrollment” to access the Tuition eBilling/ePayment site.
  3. In the eRefund Status section, select “Withdraw from eRefund”.
  4. Select “I want to withdraw from eRefunds”.

You may re-enroll in eRefund at any time.

How do I know an eRefund has been processed?

  • An email notification is sent out to the student’s wisc.edu email address when an eRefund is processed.
  • The refund will be listed on your MyUW Student Center in the Financial Account/Account Inquiry the day it is processed.
  • The eRefund will post to your bank account within 1-3 business days. Please check your bank account activity for confirmation.

Contact

Call the Bursar's Office

Phone: (608) 262-3611

Fax the Bursar's Office

Fax: (608) 265-3201

Bursar's Office hours

Monday – Friday
8 AM – 4PM

For staff development, on Wednesdays the customer service window may not open until 9:15 AM

Find the Bursar's Office

333 East Campus Mall #10501
Madison, WI 53715-1383