A student may receive a tuition account refund due to excess financial aid or tuition reduction. Refunds may be issued via direct deposit, check, or by returning funds paid with a credit card back to the credit card.
Please note: UW Housing will issue their own refunds.
Why am I receiving a Tuition Account Refund?
Refund due to Excess Financial Aid
A student may be issued a refund when the amount of Financial Aid received exceeds the outstanding tuition balance. UW-Madison will refund the credit balance resulting from excess aid within two weeks of either the date the aid was credited to the student’s account or the first day of the semester, whichever is later.
Please note: Excess Financial Aid will not pay outstanding charges from UW Housing. Refunds will be issued to the student and the student is responsible for using the refund to make any required UW Housing payment.
Refund due to Tuition Reduction
A student may also be issued a refund due to a tuition reduction made to the student account. Tuition reduction is typically the result of a student dropping a course, withdrawing from a term, or a change made to a student’s residency status.
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If you register for course(s) and subsequently withdraw or drop enrollment, the refund will be made according to UW-Madison’s tuition adjustment calendar.
Students that drop below full-time or drop below their originally registered credit level may not receive a tuition refund. Tuition adjustments will be determined on the effective date of the drop. Any adjustment of charges will be made according to UW-Madison’s tuition adjustment calendar. If you withdraw from a term and have a financial aid credit balance, funds may be returned to the financial source.
Change in Residency
If a student receives a change in their residency status for tuition, the Registrar’s Office will make an adjustment to tuition and fees that could result in a credit balance on their account.
When will I receive my refund?
The timeline for receiving a refund is dependent on the type of refund being issued: the Bursar’s Office will process eRefunds (also known as direct deposit) daily, credit card refunds twice per week, and check refunds once per week.
Ways to receive a Refund
Tuition Account Refunds may be issued in one of three ways: eRefund (also known as direct deposit refund), credit card refund or paper check refund.
eRefund (direct deposit) is the fastest way to receive your refund! Once issued, direct deposit refunds can be deposited into a student’s bank account within 1-3 business days; whereas a check refund may take up to two weeks to receive.
eRefund (Direct Deposit)
The recommended fast and convenient way to receive your tuition account refund.
Credit Card Refunds
A credit card refund will be issued when a student made their original tuition payment via credit card.
Students that are not enrolled in our direct deposit refunding program (eRefund) will receive a mailed refund check to their active mailing address listed in their MyUW Student Center.
Phone: (608) 262-3611
Fax: (608) 265-3201