Credit Card Refunds

A credit card refund will be issued when a student made their original student account payment via credit card. Due to banking regulations, a refund may only be issued to the original card that was used to make the payment.

The Bursar’s Office will process credit card refunds twice per week.

How will I know when a credit card refund has been processed?

  • The refund will be listed on your MyUW Student Center in the Financial Account/Account Inquiry the day it is processed.
  • The credit card refund will be posted to your account within 5-7 business days.  Please check your credit card account activity for confirmation.

Contact

Call the Bursar's Office

Phone: (608) 262-3611

Fax the Bursar's Office

Fax: (608) 265-3201

Bursar's Office hours

Monday – Friday
8 AM – 4PM

For staff development, on Wednesdays the customer service window may not open until 9:15 AM

Find the Bursar's Office

333 East Campus Mall #10501
Madison, WI 53715-1383