Student Account

How to access, understand and pay student account bills at the University of Wisconsin-Madison: including payment methods, due dates, student account refunds, and how to authorize others to view your student account.

Due Dates

Beginning in the Fall of 2019, the student account payment due date will be the second Friday of the semester for Fall and Spring terms, for most students. Please check your eBill in MyUW Student Center for your specific due date. Authorized Payers can view eBills through the Authorized Payer login page.

Note: Beginning with the Spring 2020 semester, tuition and housing charges will be combined into one bill for a more convenient, seamless bill payment experience.

  • December 6, 2019: Deferred due date for Graduate Assistant segregated fees
  • January 31, 2020: Student Account payments due for Spring 2020/BadgerPay 1st installment due
  • February 28, 2020: BadgerPay 2nd installment due
  • March 27, 2020: BadgerPay 3rd/Final installment due
  • April 3, 2020: Deferred due date for Graduate Assistant segregated fees

Common tasks involving tuition

Let parents pay my bill

Allow other individuals, such as parents, to access a student’s account

Add an authorized payer

Ways to pay

There are several options including the preferred method of online payments

Pay account balance

Reading your bill

Explanation of fees included on your student account bill and how to read it

Understand your bill

Student Account Access

The student account is where individual students can view their bills, manage payments, sign up for eRefund and complete other account management related activities. Students access all account information through their MyUW Student Center.

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Who can access a student account

Any student can access their own student account. Students may also give parents and other individuals the ability to view the student’s bills online and make electronic payments to the student’s account by setting them up as an “authorized payer”.

Authorized Payers access the student’s account through a separate, secure website.

Departments, businesses, embassies, or other organizations that wish to pay  a student’s account balance are considered as Third Party payers who can not be set up as authorized payers. Learn more about Third Party payers.

Add an Authorized Payer (including parents or other individuals)

A student may want to add another person, often a parent, to the student’s account. This person is considered an “authorized payer”, and would have the option of paying a student’s bill.

Resetting an Authorized Payer’s password

Students are the only ones with access to reset an Authorized Payers password.

From the student’s MyUW Student Center:

  • Select “Financial Account”
  • Navigate to the Manage My Payment section, then select  “Manage My Payment”
  • Under “Your Authorized Payers (Parent PINs)”, select “Edit” next to the Authorized Payer’s name
  • Select “Reset Password”

Deleting an Authorized Payer

When you no longer want someone to have access to your student account you can remove an authorized payer’s access.

From the student’s MyUW Student Center:

  • Select “Financial Account”
  • Navigate to the Manage My Payment section, then select  “Manage My Payment”
  • Under “Your Authorized Payers (Parent PINs)”, select “Edit” next to the Authorized Payer’s name
  • “Can this person login?”, select No

Authorized Payer with multiple students

If you are an authorized payer for multiple students attending UW-Madison, a unique username is required for each student.

Troubleshooting

Your Web browser Pop-Up Blocker must be turned OFF to log into the Tuition Account eBill/ePayment site.  Supported browsers are Internet Explorer, Google Chrome and Firefox (Safari is not supported).

What if my student set me up as an Authorized Payer but I didn’t get an email?

  • Check your “junk mail” or Spam folder in your email.  Add us to your allowed sender list
  • Are you using a work email which may block our email? If so, have your student change the email to a home email
  • Some email providers do not work with our payment site (for example: Comcast, SBC Global, AOL and Verizon)

Ways to pay tuition

How to pay student account balance, including:

Online eCheck, credit card, foreign currency, BadgerPay Payment Plan, mail a payment, pay in person, scholarships, 529 payment plans, tuition remission or through a third party.

the Sifting and Winnowing plaque

Understanding your bill

Email notifications are sent out to all students when student account bills are ready to view online. The bill (also known as an eBill) is published and viewed in MyUW Student Center. Bills are published approximately three weeks prior to the start of the semester.

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How to read your student account bill

Previous Balance: The total amount due on your last Student Account Statement.

Net New Activity: The sum of the itemized new activity (since the last eBill), plus any previous balance due.

Due Date: Due date for the total amount due.  Pay by this date to avoid a late fee.

Total Amount Due: The sum of the previous balance plus itemized Net New Activity. If you have anticipated aid, use the formula: Total Amount Due – Anticipated Aid = Actual amount to pay.

Anticipated Aid: Financial aid that a student has accepted. If the student hasn’t accepted the financial aid award, it will not appear on the bill.

Previous Balance and New Activity Details: Displays a prior invoice balance, and itemizes new charges and payments since the last eBill was published.

Understanding fees on my bill

Tuition is the part of the student’s college expenses that pays for the academic experience: the courses a student takes, the administration of academic departments and programs, and so on.

Segregated Fees are charges, in addition to tuition, assessed to all students. Segregated fees pay for student services, activities, programs, and facilities that support the mission of University of Wisconsin System institutions, including UW-Madison.

Housing and Dining charges are assessed to students living in the Residence Halls and participating in the dining meal plan.

eTextBook Fee is charged to students who register for courses participating in the e-text program.

Registrar Office Document Fee is a mandatory one-time fee that covers the cost of official university documents (such as transcripts).

New Student Fee is charged to all undergraduates in their first semester.

International Student Fee is applicable to students who are at UW-Madison on F1 or J1 visas and supports the International Student Services office.

Late Registration Fee is assessed to students who begin enrolling in courses after a specific date each term.

Tuition rates are determined by the UW System Board of Regents and calculated by the Madison Budget Office.  The Bursar’s Office will post tuition rates in early August for the upcoming academic year.

When your tuition assessment changes

When a class is added after your initial tuition bill, the tuition assessment will change to include the new cost.

  • New charges or payments applied after an eBill is published will update the current balance and will be included on the next eBill, (similar to a credit card statement).
  • If a previous balance is carried forward, only new activity is itemized and the total amount due is the sum of the previous balance plus new activity.
  • Other non-tuition related charges may also appear on your bill.

Refunds

A student may receive a student account refund due to excess financial aid or a tuition reduction. Refunds may be issued via direct deposit, check, or by returning funds paid with a credit card back to the credit card.

eRefund, also known as direct deposit, is the fastest way to get your refund.

Enroll in eRefund (Direct Deposit)

Late fees

If your account balance is not paid in full by the due date on your student account eBill, a $100 late fee will be assessed. You can request to have your late payment fee waived. Before submitting an appeal, the account balance must be paid in full.

Contact the Office of the Registrar if you would like to appeal the late initial enrollment fee.

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How to file a late payment fee appeal

If you were assessed a late payment fee and feel you are eligible for a late fee waiver, submit a Late Payment Fee Appeal.

 

How to prevent future late payment fees

  • If you intend to pay the student account balance with financial aid, begin your financial aid application process with the Office of Student Financial Aid no less than 30 days prior to the due date
  • It is the student’s responsibility to monitor their student account balance and due date on their MyUW Student Center, or call the Bursar’s Office: (608) 262-3611, 8a-4p, Monday-Friday
  • To avoid mail delays, you can pay by ePayment or in person
  • If mailing a check, send payment at least five business days prior to the due date. Bursar’s Office is not responsible for mail delays
  • Student Account payment and delivery methods
  • Verify your amount due and due date and pay your account balance on time
    • Log into your MyUW Student Center
      • Select Financial Account
      • Navigate to the Manage My Payment section
      • Select ‘Manage My Payment’
      • Under ‘Your Published eBills’, select ‘View/Download eBill’
      • The Due Date will be listed in the top right-hand corner of the bill

Key Deposits and Refunds

In some situations, departments give out building keys to students. The keys require a deposit that is refunded upon return of the key.

Complete a Key Deposit or Refund

Contact

Phone: (608) 262-3611

Fax: (608) 265-3201

Monday – Friday
8 AM – 4 PM

For staff development, on Wednesdays the customer service window may not open until 9:15 AM

Find the Bursar's Office

333 East Campus Mall #10501
Madison, WI 53715-1383