Deferment or Forbearance of a Loan Payment

If your situation meets certain eligibility requirements, deferment allows you to temporarily stop making payments and forbearance allows you to suspend the principal portion of your payment.

Not all loans are alike.  Please review each of your promissory notes for deferment or forbearance eligibility.

Deferment of a Loan Payment

If your situation meets certain eligibility requirements, deferment allows you to temporarily stop making your monthly payment amount for a specified period.  A description of deferments available for your loan(s) is available in your promissory note.

Deferments are not automatic. You must apply for a student deferment each semester. Applications for all other deferments are dependent on eligibility criteria. Payments of principal and interest are suspended during the deferment period.

A student deferment is the only type of deferment that may be applied for prior to the expiration of your initial grace period. For all other types of deferments, your initial grace period must expire before your account can be deferred. In those cases, wait until you receive your first billing statement before requesting a non-student deferment.

Forbearance of a Loan Payment

If your situation meets certain eligibility requirements, forbearance allows the principal portion of your monthly payment to be suspended.

Forbearance is not automatic. You must meet eligibility criteria set forth by regulations and must reapply at the end of each forbearance period. Interest will continue to accrue while your loan is in forbearance. You will not receive monthly bills for the accrued interest. Although you are not required to pay the interest each month during the forbearance period, we recommend you do so in order to avoid facing a high interest payment at the end of the forbearance period.

How to Apply for a Deferment or Forbearance

Deferment or Forbearance forms can be found at the Heartland ECSI website.

  1. Select ‘Download Forms’
  2. Type School Name: ‘University of Wisconsin – Madison & Green Bay’
  3. Select ‘Continue’

Completed forms should be sent to the UW-Madison Bursar’s Student Loan Office via:

  • Email – stuloans@bussvc.wisc.edu
  • Fax # – (608) 265-3201
  • Mailing address:
    • UW-Madison Bursar’s Office
      Attn: Student Loan Office
      333 East Campus Mall #10501
      Madison, WI  53715-1383

For additional guidance on deferment and forbearance, please contact the UW-Madison Student Loan Office at (608)262-1791 or stuloans@bussvs.wisc.edu.

CONTACTS

Call Bursar's Office Student Loans

Phone: (608) 262-1791

Fax Bursar's Office Student Loans

Fax: (608) 265-3201

Bursar's Student Loan Office Hours

Monday – Friday
8 AM – 4 PM

For staff development, on Wednesdays the customer service window may not open until 9:15 AM

Bursar's Office Mailing Address

333 East Campus Mall #10501
Madison, WI 53715-1383