Manage Your Profile

You can update your profile information for your student loans serviced by University of Wisconsin-Madison online at Heartland ECSI.

  1. Sign in to an existing profile or register if you need to create a new profile.
  2. In the upper right hand corner of the screen, select the drop down arrow next to the username.
  3. From the drop down, select “Manage Profile.”
  4. On the “General Information” tab you can update your:
    • Contact Information
    • Email Address
    • Mailing Address
    • Security Questions
  5. Select “Save & Update.”

You may also contact the University of Wisconsin-Madison Bursar’s Student Loan Office at (608) 262-1791 or email  to make changes to your profile.